Yesterday we wrote about "EJ," a woman who had her San Francisco apartment
burglarized and vandalized by someone who rented her home for a week via Airbnb. There was some confusion about how Airbnb was and is dealing with the situation. See the updates to that post above, and CEO
Brian Chesky's post
here on TechCrunch later yesterday talking about the situation. The event happened, which is a terrible blow to the company's reputation. The confusion seems to be around whether or not Airbnb will compensate her for her losses. The company at first said no, then said yes, and clarified that they made the offer last month when it happened, not in response to the PR storm yesterday.
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